No heat right now? Call (334) 209-5085 — you get Michael or a Monarch tech, not a call center.

Home / Heating & heat pumps

Auburn · Opelika · Phenix City · Smiths Station

Furnace and heat pump repair, before the first cold snap.

Alabama winters don't last long, but the week they show up, everybody calls at once. Get it looked at in October and you skip that line entirely.

$119 service call, quoted when you book and applied toward repairs over $600.

Veteran-owned · 8 yrs ARNG infantry AL #2024071 · NATE certified 5.0 ★ Google · 24 reviews
Someone answers 24/7 — book any hour

Sound familiar?

What your heat is telling you before it quits.

Cold air from the vents on a heat callOn a heat pump, often a failed reversing valve or a defrost problem. On a furnace, usually ignition.
It runs but the house never warms upUndersized backup heat, a stuck auxiliary strip, or a system that's lost capacity.
The outdoor unit ices over and stays that wayThe defrost cycle isn't working. It'll keep running and keep costing you until it's fixed.
Burning smell the first cold dayDust on the heat exchanger is normal for a few minutes. If it lingers, shut it off and call.
Clicking, then nothingIgnitor or flame sensor on a furnace. Usually an inexpensive part — if you catch it before the coldest night.
Your power bill jumped in DecemberEmergency heat strips running when they shouldn't. That's real money every single month.

What's included

What a heating service visit covers.

Heat pumps are what most homes here run, and they're what Michael is NATE certified in.

  • Full diagnostic with readings taken in front of you
  • Heat pump defrost and reversing valve operation checked
  • Auxiliary and emergency heat strips tested and amp-drawn
  • Furnace ignition, flame sensor and gas valve inspected
  • Heat exchanger visually inspected for cracks
  • Safety controls and limit switches verified
  • Temperature rise measured against the manufacturer's spec
  • Flat-rate repair price agreed in writing before work begins

What it costs to get us out

$119

A full heating diagnostic, quoted when you book. Findings in writing, photos on your phone, and the repair price agreed before we start.

Applied toward your repair on jobs over $600. Ask about the $49 Monarch Check before heating season.

Book now

The Monarch Promise

Two things we put in writing.

Fixed right, or the trip back is free.If the same problem comes back, we come back — no second service fee.
The price doesn't move.Once you approve the number, that's the number. If the job runs long, that's on us.

From a neighbor

They stayed until it was right.

★★★★★

Michael and his team at Monarch Air were outstanding from start to finish. Michael gave me an honest assessment, listened carefully to what I wanted, and never tried to upsell me on anything I did not need. His team went above and beyond, working through the hottest part of the day and well into the night to make sure our new HVAC system was installed properly.

— Sam D. · Verified Google review

Read all 24 reviews on Google →

Questions we get

Heating questions, answered straight.

My heat pump blows cool air sometimes. Is it broken?

Not necessarily. Heat pumps deliver air cooler than a gas furnace does, and they run defrost cycles in cold weather that briefly feel cool. If the house isn't holding temperature, that's different — get it looked at.

Should I use emergency heat?

Only in an emergency, which is what the name means. Those strips are electric resistance heat and they're expensive to run. If your system is falling back to them regularly, something's wrong.

When should I get a heating tune-up?

October, before the first cold night. A 32-point Monarch Check is $49 and it's the difference between finding a bad ignitor on a Tuesday afternoon and finding it at 11pm when it's 24 degrees.

Do you install heat pumps or just repair them?

Both. Heat pumps are most of what goes in around here, and Michael holds a NATE certification specifically in heat pumps along with an active EPA Universal certification.

Where we go

Lee County, Russell County, and everywhere between.

Not on the list? Call anyway — we're usually closer than you'd think.

Get ahead of heating season.

Book online in about a minute, or call and talk to a person. Either way you get an arrival window and your price in writing before the work starts.

$119 service call, quoted upfront, applied to repairs over $600.

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